Reforming the Serbian Public Employment Service to Improve Service Delivery to Disadvantaged Youth

Summary

This report reviews the type and sequence of employment services offered to disadvantaged youth in Serbia with a view of improving their effectiveness and also presents a brief overview of a two-day workshop that was conducted on monitoring and evaluation of active labour market programmes.

A detailed analysis of the challenges facing employment counselors and offers recommendations on how to improve employment service delivery through means such as responsibility-sharing with other service providers and early identification of job seekers’ needs.